LabCloud provides the platform, support, customer service and all updates free of charge. LabCloud has vendors and partners whose services will be directly charged to you. For example, if you buy a lab consumable from one of our vendors, then the vendor will charge the lab consumable to your account with the vendor.
Other services such as LabCloud Concierge and specific consulting services may incur a cost and you will be informed of those ahead of time. Please contact sales@labcloudinc.com for more details.